Guests choose by reviews. And by your replies.

People considering a stay also read how you respond. Get drafts for new reviews in the guest's language and your voice.

Try the demo How it works

Reviews in ten languages

English, German, Polish. We reply in the language the guest used.

Reception has other priorities

Check-in, check-out, phone calls. Leave review replies to us.

Every star affects the room rate

Better ratings mean more bookings. Taking care of reviews pays off.

This is how
your reply could sound.

Illustrative example. Your replies will follow your rules.

KW
Katharina W.
G

“A lovely room and very friendly staff, but unfortunately the breakfast was a little basic.”

Dear Katharina, thank you very much for your review! We are glad you liked the room and our team. We have taken your feedback about breakfast on board and are expanding the selection. We look forward to your next visit!

How it works

  1. Set your rules

    Tell us how you talk to guests. Your tone, greeting and signature.

  2. Approve with one tap

    New eligible reviews come with a reply draft, up to your plan's limit. Approve, edit or reject it.

  3. Or skip approvals

    In automatic mode, we reply for you. Turn it off at any time.

Good questions.
Clear answers.

Do you handle Booking.com reviews too?

We currently reply to Google reviews. Get in touch if you need other platforms too.

Do you need my Google account password?

No. You add us as a profile manager. Your account stays yours, and you can remove access at any time.

How much does it cost?

From USD 49.99 + applicable tax per month, depending on your review volume. Explore the demo to see how the app works.

Let's start with one
good reply.

Explore a fictional account with reviews, reply drafts and settings. No sign-up needed.

Try the demo Get started